Return & Refund Policy – Laxmi Kitchen Emporium
Effective Date: [01 Jan 2025]
We want you to be completely satisfied with your purchase. If you are not happy with a product, our easy return and replacement policy will help.
1. Eligibility for Return
You can request a return or replacement if:
-
The product is damaged or defective.
-
You received the wrong product.
-
The product is missing parts or accessories.
2. Conditions for Return
-
Return request must be made within 7 days of delivery.
-
The item must be unused, in original packaging, with all accessories and tags intact.
-
Items such as personal-use appliances (e.g., electric toothbrushes, juicers used once) may not be eligible for return due to hygiene reasons.
3. Non-Returnable Items
-
Products bought during clearance sales or marked “non-returnable.”
-
Damages caused by improper use or negligence.
4. Refund Process
-
Once we receive and inspect the returned item, your refund will be initiated within 5–7 working days.
-
Refunds will be processed through the same payment method used during purchase.
5. Replacement
If a product is defective or damaged, we will send a replacement at no extra cost after verification.
6. How to Initiate a Return
To raise a return or replacement request, please contact us at:
📧 laxmikitchen2015@gmail.com
